Privacy Policy

• Account and contact information — your name, email address, and sign-in details.
• Business profile and formation answers — the information you enter about your business, such as working name, state, structure, ownership, and address plans.
• Module progress — which steps you have completed and what you have deferred to Finish Later.
• Documents you upload to your secure vault.
• Purchase and access records — plan purchased, purchase date, payment status, and the access granted to your account.
• Guided pre-call questionnaire responses, for Guided customers.
• Scheduling and support communications — booking details and messages you send us.
• Basic device, log, and usage information — such as IP address, browser type, pages viewed, and error or security logs.

Please do not upload or enter information you do not want us to process. The portal is not designed to store Social Security numbers, ITINs, full EINs, identification images, or payment card or bank credentials.

• To deliver Formation Fast Track and keep your work saved across sessions and devices.
• To authenticate you and secure your account.
• To process purchases and grant, maintain, or revoke access.
• To provide customer support and, for Guided customers, prepare for your session.
• To monitor, troubleshoot, secure, and improve the service.
• To send service, transactional, and — where permitted — product communications.
• To meet legal, accounting, and record-keeping obligations.

We share information with service providers who process it on our behalf under their own terms and privacy policies. These currently include:

• Stripe — payment processing. Stripe handles your card details directly; GMM Systems does not receive or store full card numbers.
• Supabase — database, authentication, and document storage.
• Calendly — Guided Setup session scheduling.
• MailerLite — email communications.
• Hosting and infrastructure providers — application hosting, content delivery, security scanning, and logging.

We may also disclose information when required by law or valid legal process, to protect our rights or the safety of others, or in connection with a business transfer such as a merger or acquisition.

GMM Systems Inc. does not sell your personal information, and we do not share it for cross-context behavioral advertising.

We keep your account, business record, and document information for as long as your account is active, and afterward for as long as reasonably needed to provide the service, resolve disputes, maintain purchase and tax records, and comply with legal obligations. You can ask us to delete your account and associated data by emailing hello@gmmsystems.com; some records may be retained where we are required or permitted to keep them.

We use access controls, encryption, and per-customer data isolation to protect your information, and documents in the vault are stored privately rather than at public links. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

The service links to official state and federal websites and to other third-party sites. We do not control those sites, and their privacy practices are their own. Review their policies before providing information.

The service is intended for people 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

You can review and update much of your information directly in the portal, and you can unsubscribe from marketing email at any time using the link in those messages.

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to certain processing. Some privacy laws apply only to businesses that meet specific thresholds, and we do not represent that any particular law applies to us. Regardless, you are welcome to make a request at hello@gmmsystems.com and we will respond as required by applicable law. We may need to verify your identity before acting, and we will not discriminate against you for making a request.

We may update this policy. Changes take effect when posted, with an updated effective date shown above. See also our Terms of Service.